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Status

What it means

We've received your Student Loan application. There's nothing you need to do at this stage.

We'll be in touch to let you know if we need any more information from you. 

We've received your Student Loan application. We need some more information before we can send you a Student Loan contract.

Check 'Application Details' in MyStudyLink to find out what we need. This information will also be in the letter we've sent to you.

We've sent your Student Loan contract to you.

• If you've chosen to receive your contract by mail (or if it's the first time you've applied), this can take up to 5 working days.
• If you've chosen to get your mail online (because you've had a Student Loan before), you can accept your contract in MyStudyLink in the 'Student Loan contract' section.

Your Student Loan contract and how to return it to us or accept it online

We've received your Student Loan contract from you.

If we need any more information from you, this will be in the 'Application Details’ section in MyStudyLink. This information will also be in the letter we've sent to you.

We'll confirm your study details with your education provider. We can't do this until at least 6 weeks before your study start date. 

They will confirm:

• what you're studying
• whether you're full-time or part-time
• how much your fees are (if you've chosen to have your fees paid by the Student Loan).

If you've fully completed your enrolment with your education provider, there's nothing further you need to do at this stage.

Your education provider has confirmed your study details and we're doing the final checks on your loan. This includes confirming if you're getting any payments from Work and Income. There's nothing further you need to do at this stage.

We can't make any payments during this time, but you can still apply for course-related costs and nominate living costs in MyStudyLink. Once these checks are finished, we'll let you know what happens next.

Your Student Loan application has been approved. You'll get a letter confirming this.

If you've:

• chosen to have your fees paid by the Student Loan, we'll make this payment directly to your education provider. 
• applied for course-related costs, this could take about 3 working days to process and pay you.
• applied for living costs, when you get paid depends on when you nominate them - Living Costs

Your Student Loan application has been declined. We've sent you a letter to let you know why.

If you think we haven't got something quite right or your want to understand our decision, contact us.

Status

What it means

We need some more information from you to:

• see if you can get a Student Allowance, and
• work out how much you can get.

Check ‘Application Details’ in MyStudyLink to find out what we need. This information will also be in the letter we've sent to you.

Your Student Allowance application is partially pre-approved. This means there is some more information we need from you.

Check 'Application Details' in MyStudyLink to find out what we need. This information will also be in the letter we've sent you.

In the meantime, we'll confirm your study details with your education provider. We can't do this until at least 6 weeks before your study start date. 

Your Student Allowance application is pre-approved. This means we'll confirm your study details with your education provider. We can't do this until at least 6 weeks before your study start date. 

If you've fully completed your enrolment with your education provider, there's nothing further you need to do at this stage.

Your Student Allowance application is partially approved. This means there is some more information we need from you to make sure we're paying you the right amount of Student Allowance. So we'll be paying you, but there is the potential we could pay you more.

Check ‘Application Details’ in MyStudyLink to find out what we need. The information will also be in the letter we've sent you.

Your Student Allowance application has been approved. You'll get a letter confirming it's been approved and how much you'll be paid. 

You can also check your payments in the 'Payment information' section in MyStudyLink.

If you think we haven't got something quite right or your want to understand our decision, contact us.