Phone us
When you call us, have your client number ready. You’ll find this number on letters from us or on your Community Services Card.
We may also ask for other personal details to make sure we have the right information in front of us while we talk with you.
You can find other ways to get in touch with us on our Contact us page:
High call volumes
We’re currently experiencing high call volumes. We know this is a busy time for students and we’re sorry you’re having to wait.
Our contact centre has extended their hours. We're open from:
- Monday 31 March to Friday 4 April, 7am to 7pm
- Saturday 5 April, 8am to 1pm.
You can also find out more here about how to check your application status.
Important information
For general StudyLink enquiries call